Privacy Policy

Privacy Policy


Version Date: October 1st 2022


We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.


This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting our website you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you:


We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us:


You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number,

Information our website automatically collects about you:


With regard to each of your visits to our website we may automatically collect information including the following:
technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies:


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.


How we may use the information we collect:


We use the information in the following ways:

– To provide you with information and/or services that you request from us;
– To administer our site including troubleshooting and statistical purposes;
– To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
– For security and debugging as part of our efforts to keep our site safe and secure.
– This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.


Disclosure of your information:


Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third party hosting provider (FlyWheel) to facilitate the running and management of this website.
We do not rent, sell or share personal information about you with other people or non-affiliated companies, any external sources required by your website such as mailing lists from service providers such as mailchimp, sendinblue etc, are subject to your own user agreement per the terms of your account with the provider themselves.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Third party links:


Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Your rights – access to your personal data:


You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to us at our email address listed at the bottom of this page. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).


Changes to our privacy policy:


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Contact:


Questions, comments and requests regarding this privacy policy are welcomed and should be submitted via email using the address at the bottom of this page.

Contact Us

Jamal

Jamal
Ofori-Adu

BSc MCSP HCPC
West Hampstead Clinic.

Jamal is a Chartered Physiotherapist with a specialist clinical interest in musculoskeletal and sports injuries. He has worked in various clinics and led teams within the NHS and private practice. Along the way, he has honed his skills in the assessment and management of back pain, shoulder injuries and lower limb injuries. He combines his extensive experience with a passion for strength and conditioning, along with current research evidence, to inform his clinical decision making. He has a wealth of physiotherapy knowledge and he’s able to impart this in a pragmatic and honest fashion. He enjoys being active, plays football at semi-professional level and also enjoys creative arts, music and travelling. Jamal currently works in our West Hampstead clinic.

Dr Gurhan

Dr Gurhan
Kayihan

BSc MSc PhD MCSP HCPC
Didcot and Oxford clinics

Gurhan is a Chartered Physiotherapist and Sport Scientist with extensive experience in elite sport, the NHS and within the academic sector. After qualifying as a physiotherapist in 2003, he went on to obtain a masters degree before completing his PhD in Sport and Health Science in 2012. Alongside working within musculoskeletal clinics, he has worked internationally with the Turkish National Amputee Football team, lectured within universities and has conducted numerous research studies looking into exercise and lower back pain among other subjects. Gurhan’s research background enables him to utilise current scientific evidence as well his broad clinical knowledge to help people manage persistent pain and recover from acute injuries. When he isn’t working in the clinics or consulting for scientific journals, he likes to spend time with his family, hiking, doing martial arts and collecting old coins. Gurhan currently works in our Didcot and Oxford clinics.
Andreas

Andreas
Georgoulas

BSc MSc MCSP HCPC
Oxford Clinic

Andreas is a Chartered Physiotherapist and Kinesiotherapy specialist with extensive experience in private practice and elite sport. He has over a decade of experience working with professional athletes including track athletes, basketball players and the Olympic Rhythmic Gymnastics Ensemble. He is particularly proud of his work with the Greece National Athletics Elite Marathon Team. As a result, Andreas has developed expert sports injury rehabilitation skills alongside a wide range of treatment modalities. Outside of elite sports, he also has experience in post-operative rehabilitation, musculoskeletal disorders and elderly rehabilitation. Having completed his undergraduate training at Queen Margaret University, he then completed a masters degree in Musculoskeletal Rehabilitation in 2022. In his spare time, he enjoys athletics, basketball, cross fit and paint balling. Andreas currently works in our Oxford clinic.

Adelina Florea

Adelina
Florea

BSc MSc MCSP HCPC
Oxford Clinic

Adelina is a Chartered Physiotherapist with a wealth of private practice experience covering a range of specialties including musculoskeletal, cardiovascular and post-operative recovery. Alongside her rehabilitation knowledge, she deploys an array of manual therapy techniques. Adelina likes to combine her passion for scientific research with a person centred approach and draws upon her elite sports experience when devising exercise programmes for patients. To build on her undergraduate physiotherapy degree, she completed a masters degree in Implants, Prostheses and Biomechanics in 2016. Adelina has become a very popular member of our team among our patients and the other team members and her diary is often booked up a week in advance. Outside of work, she enjoys reading, writing, hiking and gardening. Adelina currently works at our Oxford clinic.

Goals

Once you have a working diagnosis for your injury, we’ll guide you through a staged rehabilitation plan which is targeted towards your exercise goals. Whether you want to return to running, weight-lifting or gardening, your rehabilitation plan will reflect this and your physiotherapist will always keep your goals in mind when treating you. Rather than just treating your symptoms, our holistic approach will get you back to your best, but even fitter and more resilient than before. That’s how we keep you doing what you love doing without re-injuring yourself.

Time

You won’t be in and out of the door within half an hour. We allocate 65 minutes for every appointment. Most initial appointments last 55-60 minutes and follow-up sessions tend to take-up 45-50 minutes. This allows your physiotherapist plenty of time to focus on you, build a tailor made plan and write-up your notes without encroaching on your face-to-face time.

Ethos

We are committed to providing evidence based physiotherapy with the aim of demystifying the world of sports injuries and therapy. We understand that you’ve probably been through the mill with multiple therapists using all sorts of electrical gadgets and gizmos, so we won’t overcomplicate your recovery with modalities that aren’t proven to work. What we will do is take a pragmatic approach, using our extensive clinical experience alongside the best available scientific evidence to treat you effectively and get you back to your favourite sports or activities.

Evidence

We are committed to providing evidence based physiotherapy with the aim of demystifying the world of sports injuries and therapy. We understand that you’ve probably been through the mill with multiple therapists using all sorts of electrical gadgets and gizmos, so we won’t overcomplicate your recovery with modalities that aren’t proven to work. What we will do is take a pragmatic approach, using our extensive clinical experience alongside the best available scientific evidence to treat you effectively and get you back to your favourite sports or activities.